Privacy Policy

AnalytixIQ AI ("we", "us") provides an AI-powered decision intelligence platform. This policy explains what personal data we collect, why we collect it, and how we protect it. It applies to all users of analytixiq.ai and the AnalytixIQ AI product.

Data we collect

• Account data: email, name, and authentication identifiers.
• Workspace content: datasets you upload, queries you submit, AI conversations.
• Usage data: pages visited, features used, device and browser metadata.

How we use it

• To operate, secure and improve the product.
• To generate AI insights at your request via our AI subprocessors.
• To comply with legal obligations.

AI processing

Prompts and dataset context you submit to AI features are sent to our AI gateway and third-party model providers (e.g. Google, OpenAI) for inference. Do not submit sensitive personal data you would not wish to share with these providers.

Roles under POPIA

Each customer company is the responsible party for personal information in its workspace. The Company Admin acts as that party's representative and can exercise access, correction, export and deletion rights from Administration → Data access & compliance. DMTek is the operator and Information Officer for the platform: it maintains and updates the application but has no standing access to customer business data.

Your rights

Under GDPR, POPIA and similar laws you may request access, correction, deletion or export of your personal data. Contact privacy@analytixiq.ai.

Data retention & security

Data is stored with TLS in transit and encryption at rest. Row-level security isolates each customer company. dmtek (the operator) cannot read workspace contents except through a customer-approved, time-boxed break-glass grant that is logged for you. We retain workspace data while your account is active and delete or anonymise personal information on a Company Admin DSAR request, keeping only what the law requires.

Contact

For any privacy question: privacy@analytixiq.ai.

This document is a baseline notice. It is not legal advice. Engage qualified counsel before relying on it for regulated or marketplace use.